Terms and Conditions

Terms & Conditions

Welcome to ÌLÀ. By using this website or placing an order, you agree to these terms.

• Orders and payments

• All prices are shown in the currency stated at checkout.

• Payment is processed securely through our payment provider.

• Once your order is confirmed, you will receive an order confirmation email.

• We reserve the right to cancel or refuse orders in cases of suspected fraud, pricing errors or unavailability.

Shipping and delivery

• Delivery times and costs are shown at checkout and in your order confirmation.

• We are not responsible for delays caused by couriers, customs or events beyond our control.

• International orders may be subject to customs duties or taxes, which are the customer's responsibility.

For full details, see our Shipping & Returns page.

Returns and exchanges

Due to the nature of fragrance, we do not accept returns or exchanges on opened perfumes or change‑of‑mind purchases. If your order arrives damaged or faulty, please contact us within 48 hours with photos and your order number.

For full details, see our Shipping & Returns page.

Product descriptions

We make every effort to describe our products accurately. However, fragrance is subjective and may smell different on different people. Scent, longevity and projection can vary based on skin chemistry, climate and fabric.

Intellectual property

All content on this website, including text, images, logos and product names, is the property of ÌLÀ and is protected by copyright and trademark laws. You may not reproduce, distribute or use our content without written permission.

Limitation of liability

ÌLÀ is not liable for any indirect, incidental or consequential damages arising from your use of this website or our products. Our total liability to you for any claim will not exceed the amount you paid for the product in question.

Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with a revised date. Your continued use of the site after changes are posted means you accept the updated terms.

Governing law

These terms are governed by the laws of Ireland. Any disputes will be resolved in the courts of Ireland.

Contact us

If you have questions about these terms, email

contact@ilascents.com

Last updated: February 2026